Refund Policy

We offer a risk-free 7 day Money-Back Guarantee on our SaniPods™. If you feel that our SaniPods cleaning kit isn't as described, simply contact our customer experience team and receive your money-back.

Money Back Guarantee

We have absolute confidence in providing the most effective SaniPods cleaning kit utensils. That's why we have our 100% Money Back Guarantee.

In the unlikely event that you find this is not the case with your SaniPods™ experience, please see below.

To qualify for our money back guarantee simply follow the instructions below: 

1. Package our SaniPods™ back into the box and make sure the product is not damaged and given is personal care “must” be unused.

2. Email our customer support team (info@mysanipods.com) with your order number and the subject title '7 Day Money-Back Guarantee' first and we will get back to you with the shipping address (Shipment costs for returning of the SaniPods™ products will be bear by the customer)

3. Upon receiving the item, we will issue you the full refund of the product.

4. Strictly no refund for bulk distributor orders.

5. We are not liable for any wrong address/details input.

Please remember to submit your application within 7 days of receiving the product.

Applications that do not meet this criteria will not be approved for refund. We reserve our right to reject a refund request in the event that 7 days has passed.